Everyone has different skills and strengths and individual responsibilities, but what everyone has is a shared responsibility to the customer and the company. We should be asking what can we learn from each other, and how can we use that to improve the customer experience even more.

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The cloud is not DevOps. Configuration management is not DevOps. Shiny new virtualization tools and containers and frameworks are not DevOps. MongoDB in all of its webscale glory is not DevOps. Automation is not DevOps. These things can be (and frequently are) awesome when used appropriately, but all of the tools and config management and automation in the world cannot fix a broken culture or a broken mindset.

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